We know we’ve been silent here for a while, and haven’t been as responsive to some people’s questions as we should have been. We’ve been really hard at work on the 1.2 release that just hit the AppStore, and our concentration on the new features we were getting ready meant we weren’t as communicative we wanted to be. So I thought now might be a good time to do a quick overview of some recent questions we’ve heard, and the answers we have for them right now.
Photo Orientation
There have been some complaints about photos being rotated incorrectly after they’re uploaded. Believe me, this is something we struggled with during development. What makes this difficult is how the iPhone encodes orientation on photos taken with its camera, which I can assure you is not at all what you would expect it to be, combined with the fact that Flickr has a preference for auto-rotating photos. To make matters more interesting, Flickr’s API does not make it possible for us to check whether you have your Auto-rotate preference turned on. To make matters even more interesting, Flickr’s Auto-rotate feature actually does the wrong rotation on iPhone photos taken with particular orientations. Our answer to this was to assume your Flickr Auto-rotate preference was on (it is by default on new accounts), and treat your photos that way, while still “fixing” the rotation of photos that we knew Flickr’s auto-rotate would make a mistake on.
Of course, if your Auto-rotate preference was off, this behavior would make your photos come up at some very unexpected angles. So we added our own Rotate Photos preference so you could tell us if your Auto-rotate preference on Flickr was off. If you turn on the Rotate Photos option in Klick, Klick takes care of rotating your photos to look correct, assuming Flickr won’t be doing this.
So if your photos are uploading at weird rotations, a quick change to your settings should fix it. If your Auto-rotate preference in Flickr is on (you can check it in your account Privacy Settings), then your Rotate Photos preference in Klick (you can find it in the Settings application under Klick) should be off. If your Auto-rotate preference in Flickr is off, then your Rotate Photos preference in Klick should be on.
If you think your settings are correct and you’re still getting weird behavior, send an email to feedback@klickmap.com with a description of what’s going wrong for you.
EXIF data
Some people have asked about EXIF data attached to the photos taken with Klick. EXIF data, as many people have noticed, is embedded in photos taken with the iPhone’s Camera.app, but not in photos taken using Klick (or probably any of the other third party apps you’re using). The reason for this is that we would need to generate this EXIF data and embed it into the photos ourselves. We decided to concentrate on other features that we thought people would get more use out of, and so didn’t include this in current versions of Klick. If there’s enough demand for this, we’ll consider including it in a future version, so let us know if this is something that’s really important to you!
Also, please let us know if I’m wrong about EXIF data not being included by other third party apps. If you know of apps that do embed EXIF data in photos taken from within those apps, please drop a comment.
One issue with our current treatment of EXIF data that we definitely hope to address is the location information embedded in photos you took with Camera.app. Right now, if you use Klick to upload a photo taken with Camera.app, Klick will by default tag that photo as being taken at your current location, even though the EXIF data in the photo might say it was taken somewhere else. You can change the location Klick will add to the photo when it uploads it with the location editor, but it should of course use the correct location by default. This is something we’re aware of and will work on.
Photo sizes
There have been some comments about photo sizes in Flickr as uploaded using Klick versus other methods, such as email. Photos as taken by the iPhone’s camera are 1600×1200 pixels. If you send a photo via email, the iPhone resizes the photo to 640×480, presumably to make sending the email reasonably fast on the cell network. Klick uploads photos at full size, which is great for photo quality, but can be very slow if you’re on EDGE instead of 3G or WiFi. Note, however, that Flickr only maintains the originally sized image if you have a Pro account: otherwise it gets resized down to 1024×768.
Location finding
Some people have reported having Klick tell them their current location is the last place they used their phone, which could be very far away. I’ve had this happen to me myself, both in Klick and other apps. This appears to be a caching issue with how locations are found and reported by the iPhone. If this happens, try waiting ten seconds or so and switching to a new tab (or just tapping the current tab again) and see if that fixes it. If it doesn’t, try just quitting Klick and relaunching it. We know this isn’t really great, and it’s something we’re working on.
Those are some of the most frequent issues we’ve heard from you about. If there are others that you’re worried about that I didn’t mention or explain to your satisfaction, leave a comment!